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 Welcome to Steinway of Chicago, a division of Jordan Kitt's Music, America's largest piano retailer. Whether you're looking for a traditional or digital piano, a player piano that will perform from your iPod, or the Steinway of your dreams, we've got your instrument. We also have a staff that can help you take care of it, and if you like, teachers that can help you learn to play it.
Since 1912, we have earned our 99% customer satisfaction rating by providing expert advice, award-winning service, quality education, the best selection, and above all, value in every product we offer. We've been chosen to represent the world's finest piano manufacturers, and are so confident that you won't find a better buy on any product we offer that we guarantee it in writing with our exclusive "Warrant of Value," ensuring the best price. At Steinway of Chicago, our mission is to make sure you get the most musical satisfaction possible on your musical investment, and to help you begin a lifelong journey into the wonderful world of piano music.
Sincerely,
100% Customer Satisfaction We're committed to a policy of 100% satisfaction to each and every one of our customers. You'll find complete dedication towards achieving this goal, from the Sales Associates that serve you in our stores, to our Technicians that meticulously prepare your piano, to our Delivery Crew that brings your instrument to your home, ready to play. This pledge, signed by our entire service organization, hangs in every Steinway of Chicago location as our promise to make sure that you investment into the world of keyboard music is the most satisfying experience possible. Whether you're buying your first starter piano, or investing in the Steinway of your dreams, you'll get the same quality of service excellence that we've perfected through many years of satisfying thousands of customers. "I can assure you that there is no piano retailer in America more dedicated to complete customer satisfaction than my friends at Steinway of Chicago." - Henry Z. Steinway The Finest Service in the USA- We are proud of our "100% Customer Satisfaction" policy for every instrument that we sell or service. In addition to the manufacturer's warranties on all new instruments purchased, we offer our exclusive 90-day, free service plan, backed by full-time professional technicians. Our staff provides you the same technical expertise that our company provides to numerous local cultural venues for their special concerts. In fact, we maintain an extensive Concert & Artist department from which we have provided pianos and expert maintenance for some of the world's great pianists including Rudolf Serkin, Garrick Ohlsson, Oscar Peterson, Jim Brickman, Dr. Billy Taylor, John Eaton, Peter Nero, Marvin Hamlisch, Victor Borge and Van Cliburn among many others.  The Best Selection...Whether you're looking for a baby grand for your living room, a starter piano for your child, or an electronic keyboard for yourself, Steinway of Chicago has the best values on the right instrument for you. Being Chicagoland's largest keyboard retailer has its advantages: Steinway of Chicago is able to feature the largest selection of the finest names in pianos at virtually every level of price and quality. Our huge volume purchases enable us to receive discounts of which other retailers can only dream. These savings are passed on directly to our customers, often allowing us to offer brand new, top-of-the-line pianos and keyboards at tremendous savings from the manufacturers suggested retail price. You'll find that we've chosen the most distinctive brand names such as Steinway, the pianos by which all others are judged. We apply the most stringent standards to our selection of other brand name pianos and keyboards, ensuring that you will have the most satisfactory musical experience possible with the greatest value available. The Guaranteed Lowest Prices Rest assured, whether you're purchasing your first entry level keyboard, or the grand piano that you've been waiting for, Steinway of Chicago has it all at prices that you can't beat anywhere else... As Chicagoland's largest keyboard retailer, Steinway of Chicago is able to make large volume purchases that most dealers can't afford. This process allows our customers to realize substantial savings, as we pass this discount onto each instrument that we sell. We're so confident that we offer the best piano values anywhere, that we've developed the Steinway of Chicago Warrant of Value: a document that guarantees the lowest price on the model that you purchased within 100 miles of any Steinway of Chicago location, or the difference comes back to you, plus 25 dollars. The Future of Pianos At Steinway of Chicago, you'll also find the products that lead the cutting edge of the industry's newest accomplishments... Steinway of Chicago sells and services the most respected and innovative names in computer-ready pianos. Today's amazing player pianos feature real acoustic grand and vertical pianos with a twist: Digital wizardry allows the user to simply insert one of over one thousand available CD's and use a remote control to conduct their favorites from virtually any style of music. Symphony add-ons can create an orchestra, and even allow the unit to complement piano performances with full background accompaniment. So whether you never want to give a second thought to the complexities of the growing world of home entertainment electronics, or whether you want to explore the possibilities to the maximum, Steinway of Chicago has the instrument for you. |
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